- All returns are required to have a
Return Authorization Number issued within 30 days of the date of
purchase, unless otherwise stated on the item's page.
- To request your Return Authorization Number, please email returns@dogtraining.com and include the order #, product ID, and reason for return request.
- Once the Return Authorization Number is acquired, you have 30 days to return the item(s).
- All
returned items must be in new, resalable condition including all
hardware and instructional components and in original packaging (if
applicable).
- Any returned item deemed not to fall within the
preceding criteria will be returned with no credit issued at the
customers expense.
- Once your return has been inspected please allow 15 days for credit to be applied to the credit card used for purchase.
- Initial cost of shipping is not eligible for refund.
- Items are subject to a 10% restocking fee, with exceptions listed below in the Restocking Fee Breakdown.
Restocking Fee Breakdown
=================
20% Restocking Fee:
Pet
Beds, Dog Houses, Pet Ramps, Booster Bath, Booster Bath Ramps, Pet
Gates, Doggie Dooley, Crates, Cages, Pens and Kennels,Exercise Pens,
Pet Barriers, Pet Strollers
=================
10% Restocking Fee:
All products not listed above are subject to a 10% restocking fee. |
